Quite simply magnificent!

Saturday, August 22nd, 2015 @ 10:40 Guestbook

selingan turtle island, review, kinabatangan river, sandakan, nature guide, exceptional customer service, sabah travel centre, downbelow marine and wildlife adventures,

Hi Stephanie,
 
I just wanted to write an email to provide feedback on our recent package with divedownbelow and, in particular our guide, Elot:

    • The trip was excellent; perfect balance between activity/site seeing and relaxation, everything was on time, accommodation, food and transport were excellent and good value for money
    • The service (waiters, drivers, night walk guides etc.) were also excellent; informative and friendly
    • Elot was exceptional:
    • Shared his great knowledge of local wildlife, history, geography and cultures
    • Constantly reminded us of the itinerary and advised us on how to get the best out of the trip
    • Was fun throughout – encouraged integration with the other guests
    • Made my wife and I feel very special on our honeymoon:
    • Organised towel art/rose petal displays on our beds
    • Organised special table displays (roes petals, flowers, special table décor) each night
    • Provided waiter service for our meals
    • Provided a cake with a special wedding message
    • Presented us with a gift; mug with customised message and photos of our trip which he had taken – this really was above and beyond and made us feel very special indeed

Please do pass this feedback on to the drivers/accommodation staff and Elot; he is quite simply magnificent at what he does – you are lucky to have him.
Ps – Please ask Elot if he is able to email us some of the pictures he took of our trip (no problem if he no longer has them).
 
Thanks,
Anthony

Learn to Dive with PADI Scuba diving courses for divers visiting Kota Kinabalu, Sabah and Borneo.
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